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Since you’re right here, almost certainly you, or some body you worry about, have acquired certainly one of our games within the title of enjoyable. Thank you! Develop you love them up to we do making them.
Therefore; you most likely have actually questions regarding maintaining you, or your kids safe while linked to our games using your smart phone. Things such as age restrictions, in-app purchases, and privacy are typical extremely valid issues, and we’re here to be sure you need that you get the support.
To ensure that you will enjoy Supercell games in a safe and managed environment, we adhere to a definite pair of axioms that’ve offered our gamers and us well:
- We respect our gamers, and we place all our might into making the fun games that are most in order for them to enjoy. We’ll never ever sacrifice game quality for some other short-term factors.
- We wish you to definitely be as a whole control over Supercell games to your experience. Meaning that before you decide to or your kid download our games, you ought to be offered upfront information on the game’s content. Which means it must be completely clear when you’re planning to make any acquisitions within a game title.
- You should be able to quickly find out how to fix it if you or your child ever has any problems with our games. In addition to supplying guides similar to this, which means assisting you to contact the best business for the problem, itself(which will usually be us) whether it’s to do with payments (which will usually be Google or Apple, who process purchases and refunds) or the game.
Continue reading once we you will need to protect exactly exactly what could be your many questions that are likely. If we’ve missed anything, e-mail us at moms and dads@supercell.com. In your e-mail, make sure to add any certain details that would be of good use, like just exactly what took place so when, feasible deal ID receipts, relevant screenshots, etc.
Where are Supercell games available?
Our games are globally readily available for free on iOS or Android os phones and pills. To start out playing certainly one of our games, the overall game’s software has got to be downloaded to your unit through the Enjoy Store (Android) or App shop (Apple). Thus far, we have launched five games globally: Hay Day, Clash of Clans, Boom Beach, Clash Royale and Brawl Stars.
Exactly what are the age limits for Supercell games?
Our games would not have age that is general. But, users of y our games should discover that, under our regards to provider, users beneath the age that is legal of in the united kingdom of their residence need their appropriate guardian’s approval of y our regards to provider before registering their account.
Take note: whenever you install our games from e.g. Bing Enjoy or Apple’s App shop you will discover published recommendations that are age the apps description. Nevertheless, these age or readiness classifications refer and then the content suitability (similar to film ranks G, PG or PG-13 within the U.S., but associated with game play, animations, etc.) based on the rating that is respective in charge of such ranks. Since these ranks are done separately by a 3rd party without our share, they may not be fundamentally in accordance with our regards to provider.
To find out more as to how these groups are defined, see these help internet sites for Apple and Bing.
Processing and privacy of individual information
USERNAME Our players are expected to create a username up through the game’s guide. We advice that our players select a nickname not directly identifiable to your players person that is real-life increase protection and privacy. You’ll be able to replace the username through the in-game settings (start the game, faucet from the gear-wheel icon to check out “change title”).
PAYMENT INFORMATION We don’t keep any bank card information linked to in-game acquisitions due to the fact re payment deals are finished through Apple’s App shop or Bing Enjoy (based on your unit) via the personal current email address related to that account.
ADVERTISING whenever calling our support through the chat that is in-game you should have the possibility to share with you your current email address with us. We are going to constantly ask for the permission whenever giving direct advertising communications to your smart phone. We will not sell or reveal your own personal data to 3rd events with their very very own commercial purposes.
Please discover more about our data and privacy processing practices from our online privacy policy.